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Privacy Policy

15thDecmber, 2024

At Cleverank, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform, website, and services ("Services"). It also outlines your rights regarding your personal data and how you can manage your privacy preferences.

By accessing and using Cleverank's Services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our platform.

1. Information We Collect

Cleverank collects various types of information when you use our platform, including:

  • Personal Information: When you register for an account, we collect personal details such as your name, email address, academic background, areas of interest, and career goals. This helps us personalize your learning experience.
  • Usage Data: We collect data related to your use of the platform, such as pages visited, interactions with content, time spent on the platform, and search queries. This data helps us improve the user experience.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and collect information about how you use the platform. See our Cookie Policy below for more details.
  • User-Generated Content: If you upload research materials, create personal libraries, or interact with other users on the platform, the content you generate is stored and processed as part of your account.

2. How We Use Your Information

We use the personal information and data we collect for various purposes, including:

  • To Provide and Personalize Services: To recommend relevant research papers, create personalized learning paths, and enhance your educational experience based on your academic background and career goals.
  • To Improve the Platform: We analyze usage data to understand how users interact with our platform and make necessary improvements to features, functionality, and content.
  • To Communicate with You: We may send you notifications about updates, new features, or relevant content. You can opt out of these communications at any time.
  • For Legal and Compliance Purposes: We may use your data to comply with applicable laws, respond to legal requests, or resolve disputes.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal data. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who help us deliver our services, such as payment processors, hosting services, and email providers. These service providers are contractually obligated to protect your data and use it only for the purposes for which it was shared.
  • Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Cleverank uses cookies and similar technologies to enhance your experience and collect data on how you use our platform. Cookies are small text files stored on your device that help us remember your preferences, track site usage, and improve the overall functionality of the platform.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the operation of the platform, such as logging in and navigating the website.
  • Performance Cookies: These cookies collect anonymous information about how visitors use the platform, such as which pages are visited most often and if users encounter any error messages.
  • Functionality Cookies: These cookies allow us to remember your preferences and choices, such as your language or region, to enhance your experience.
  • Targeting/Advertising Cookies: These cookies may be used to display relevant ads to you on and off our platform based on your interests.

You can control the use of cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform.

5. Data Principal Rights

As a data subject, you have several rights regarding your personal data, including:

Types of Cookies We Use:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: If your personal information is inaccurate or incomplete, you can request that it be corrected.
  • Right to Erasure (Right to be Forgotten): You can request the deletion of your personal information, subject to certain legal exceptions. Please refer to the “Data Removal Request” section below for more information.
  • Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain circumstances.
  • Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data for marketing purposes or other legitimate interests.

If you wish to exercise any of these rights, please contact us atsupport@cleverank.org. We will respond to your request as required by law.

6. Data Removal Request

If you would like to request the removal of your personal data from our platform, please send a formal request to support@cleverank.org. In your request, please provide the following details:

Types of Cookies We Use:

  • Your account information (name, email address, etc.)
  • A clear statement indicating that you wish to delete your account or specific data.
  • Any additional details that may help us process your request.

Please note that while we will make every effort to accommodate your request, there may be certain legal or operational reasons that prevent us from immediately deleting all data. We will inform you if this is the case.

7. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Third-Party Links

Our platform may contain links to third-party websites or services that are not owned or controlled by Cleverank. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before submitting any personal information.

9. Children's Privacy

Cleverank is not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we discover that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

10. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to this Privacy Policy will be posted on this page with the updated “Effective Date.” Please review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

Email: support@cleverank.org
Data Protection: legal@cleverank.org
Data Removal: legal@cleverank.org
Website: www.cleverank.org
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